12965 - Privacy Policy for Indian Casino & Sports Betting

Data Collected

We collect various types of information to provide and improve our services. This includes:

Account Information: Personal details such as name, email, phone number, date of birth, and address required for registration and verification.
Device and Browser Data: Information about devices, IP addresses, browser types, operating systems, and usage patterns to ensure security and optimize experience.
Local Payment Information: Details necessary for INR transactions through UPI, Paytm, PhonePe, Google Pay, and Net Banking to manage deposits and withdrawals.
Cookies and Tracking: Small text files and tracking technologies to analyse site use, preferences, and enhance functionality.
Usage Data: Interaction data such as game preferences, betting activity, and session times.

How Your Data Is Used

Data collected is used to:

Provide, maintain and personalize 12965’s gaming and betting services.
Process transactions securely and comply with local regulations.
Enhance platform functionality, user experience, and customer support.
Communicate important updates, promotions, and account-related information.
Protect against fraud, unauthorized access, and ensure fair play.

Cookies and Tracking

Cookies assist in remembering your preferences, authentication, and understanding user behaviour to improve services. You can adjust cookie settings via your browser; however, disabling cookies may impact website features.

We use third-party analytics tools to monitor traffic and enhance user experience while respecting privacy laws.

Data Storage and Security

12965 employs industry-standard measures including SSL encryption, secure servers, and regular audits to protect your personal information.

Data is retained only as long as necessary for legal, regulatory, or operational purposes.

We do not sell or rent your personal data. When necessary, data may be shared with:

Payment processors to complete financial transactions.
Regulatory bodies to comply with legal requirements in India.
Service providers assisting with platform operations, bound by confidentiality agreements.

Your Rights Regarding Data

You have the right to access, correct, update, or request deletion of your personal data held by 12965, subject to regulatory and operational constraints.

Requests may be submitted via our customer support channels, and we strive to respond promptly consistent with data protection laws.

Changes to this Privacy Policy

12965 may update this policy periodically to reflect changes in legal requirements, technology, or operational needs. Updates will be posted on this page with revision dates.

Continued use of our services signifies acceptance of updated terms.

Contacting Us

If you have questions or concerns about your privacy or this policy, please reach out to our support team for assistance. We are committed to protecting your privacy and will address inquiries promptly.

12965 Privacy Policy